- If you seek the identity or account information of a Natigon Subscriber in connection with a civil legal matter, you must fax, mail, or serve Natigon with a valid subpoena.
- Upon the receipt of a validly issued civil subpoena, Natigon will promptly notify the User whose information is sought via e-mail. If the circumstances do not amount to an emergency, Natigon will not immediately produce the User’s information sought by the subpoena and will provide the User an opportunity to move to quash the subpoena in court.
Fees for Subpoena Compliance
Natigon will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the Natigon invoice. Checks should be made out to “Natigon”.
Natigon’s subpoena compliance costs are as follows:
- Research – $60.00/hour
- Copies – $.20/page
- Compact Discs – $5.00/per CD
Any applicable taxes will be charged in addition to the above fees.
Policies Regarding E-mail
Natigon will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. § 2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Natigon’s e-mail servers do not retain deleted or sent e-mail. However, deleted e-mail may be recoverable from back-up servers for a limited time.
Natigon reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Natigon e-mail address is related to the pending litigation and the underlying subpoena.